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We've Got Your Questions Covered...
Does a pillow really help relieve neck pain?
Yes, thanks to its ergonomic design, our pillow helps to maintain the natural alignment of the spine. It relieves pressure points on the neck and shoulders, reducing neck pain and headaches.
How long does it take to adapt to the pillow?
It's normal to experience a period of adjustment when you switch to an ergonomic pillow. We recommend trying it out for at least a week so that your body can get used to the new sleeping posture. Leave the pillow to inflate for 24 to 48 hours after opening so that it returns to its optimal shape.
Is this pillow compatible with all sleeping positions?
It is particularly suitable for people who sleep on their back or side. If you sleep mainly on your stomach, you may find it less comfortable, as it is designed to support the neck in a position aligned with the spine.
Does the pillow retain heat during the night?
No, the pillow is specially designed to be breathable and to regulate temperature while you sleep. The memory foam used has ventilation technology that prevents heat build-up. This keeps you cool and comfortable throughout the night, even in hot weather. However, for extra coolness, we recommend a lightweight cotton cover.
What should I do if the pillow doesn't suit me?
We understand that comfort is a matter of personal preference. If you are not completely satisfied with your pillow, you can return it within 30 days for a full refund in accordance with our returns policy.
Is the pillow firm or soft?
The pillow offers a good balance between firmness and comfort. The memory foam is designed to be firm enough to support the nape of your neck, yet flexible enough to adapt to the shape of your head and provide maximum comfort.